Contact Us

Our dedicated team understand that your motorhome is an incredibly important part of your life and by having the right cover, it will give you peace of mind, allowing you to enjoy your travel adventures, carefree – just the way it should be!

We’re available six days a week and some  bank holidays to answer any questions you may have, so please do not hesitate to give us a call.

Opening hours

Sales and Renewals




08:30 – 16:00



Bank Holidays:

10:00 - 16:00


Customer Service




08:30 – 13:00



Bank Holidays:    

10:00 - 16:00


Telephone us:

01865 818341

Email us:


Write to us:

Motorhome Protect
Lancaster House
Meadow Lane
St Ives
PE27 4ZB 


Auto Renewal

If you currently pay by Direct Debit and you wish to opt in or out of having your policy automatically renew via an instalment arrangement, please complete the form by




If you wish to make a complaint you can do so by completing our online complaints form or you can call us on 01865 818341 or email us at

You can also write to us at Motorhome Protect, Lancaster House, Meadow Lane, St Ives, Cambs, PE27 3FE


Make a Claim

If you need to make a claim, please call our Claims Helpline on the below number which is open 24 hours a day.

01516 494999


Breakdown Cover

If you have purchased Breakdown cover as an addition product alongside your motorhome insurance, your policy will be administered by one of two providers:

If you are unsure who your breakdown provider is please check your policy documents or call our Customer Services team.

Policies with a Start Date before 28th June 2024

ERS Motor Breakdown


If you are deaf, hard of hearing or speech impaired and require assistance, you can text your full name and registration number to +44 (0) 7537 404890.

Policies Starting from 28th June 2024 onwards


  • 0330 159 8581 or 01277 720718 - when calling from the UK
  • +33 472 43 52 55 when calling from Europe

If you are deaf, hard of hearing or speech impaired and require assistance, Telephone prefix 18001 to access TypeTalk or text on 07855828282.