Contact Us

Our dedicated team understand that your motorhome is an incredibly important part of your life and by having the right cover, it will give you complete peace of mind, allowing you to enjoy your travel adventures, care free – just the way it should be!

We’re available six days a week to answer any questions, or queries, so please do not hesitate to give us a call and let us help you enjoy your motorhome travels, and your time in your ‘home away from home’.

For postal enquiries, please write to us at:

Motorhome Protect
Lancaster House
Meadow Lane
St Ives
PE27 4ZB 

For telephone enquiries, please call us on:

01865 818341

For email enquiries, please email us at:

Submit your change to your Direct Debit Auto Renewal

If you currently pay by Direct Debit and  you wish to opt in or out of having your policy automatically renew via an instalment arrangement, please complete the form by CLICKING HERE.


If you wish to make a complaint you can do so by completing our online complaints form

Telephone: 01865 818341


Address: Motorhome Protect, Lancaster House, Meadow Lane, St Ives, Cambs, PE27 3FE


Opening hours

Sales and Renewals




08:30 – 16:00



Bank Holidays:

10:00 - 16:00


Customer Service




08:30 – 13:00



Bank Holidays:    

10:00 - 16:00


Claim Notification

Claims Helpline (Open 24 hours) - 01516 494999


Breakdown Cover

If you have purchased Breakdown cover as an addition product alongside your motorhome insurance, your policy is administered by ERS Motor Breakdown

If you are deaf, hard of hearing or speech impaired and require assistance, you can text your full name and registration number to +44 (0) 7537 404890.


  • Third Party - Will only cover the Third-Party aspects of a claim; damage to their vehicle, and any personal injury. Damage to your vehicle is not covered.

  • Third party, fire, and theft - As well as covering the Third-Party aspects, your vehicle will be covered if it is damaged by attempted theft or fire. You will also be covered if your vehicle is stolen and not recovered. Your vehicle will not be covered for accidental damage following an accident.

  • Comprehensive - You will be covered against all the above, and if your vehicle suffers accidental damage following an accident.